Universal Studios Orlando - Guests with Disabilities
Vehicles entering the Toll Plaza with a Disabled Parking Permit will be directed to the parking area for Guests with Disabilities. If you require a wheelchair or Electric Convenience Vehicle (ECV), limited quantities are available for rental on a first come, first served basis. The Wheelchair Rental facilities are located in the Parking and Transportation Center. You will be asked to leave a $50 deposit in addition to the rental fee for the wheelchair. ECVs can be rented just inside the main entrance turnstiles of each park at the stroller rental facility. You will be asked to leave a photo identification as a deposit in addition to the rental fee for the ECVs. All restrooms within both theme parks have facilities that are accessible for guests using wheelchairs. Please check the enclosed park maps for locations. For your convenience, companion restrooms are located in Islands of Adventure at both Guest Services in the Port of Entry® and at our First Aid Station located next to The Eighth Voyage of Sindbad® in The Lost Continent®; at Universal Studios® the companion restrooms are located at First Aid and Family Services. First Aid is located in New York next to Louies Italian Restaurant and across from Beetlejuices Graveyard RevueTM. There is a "Family & Health Services" satellite facility located in the front of the park just to the right of First Union Bank. Our First Aid facilities are staffed with registered nurses and professional paramedics. In Islands of Adventure, the primary First Aid Station is located next to The Eighth Voyage of Sindbad in The Lost Continent. There is also a satellite facility located at Guest Services in the Port of Entry. At Universal Studios, First Aid is located in New York next to Louies Italian Restaurant and across from Beetlejuices Graveyard RevueTM. There is a "Family & Health Services" satellite facility located in the front of the park just to the left of the bank. If you have any questions or need special assistance, ask any employee or stop by Guest Services inside the main entrance. At Islands of Adventure youll find nursing facilities and a companion restroom area located in Guest Services. In Universal Studios, Family Services is located next to the First Union Bank and has a private room for nursing mothers, a baby changing area and a companion restroom. To
Ride the attractions at Universal Studios or Islands of
Adventure You Should Be Able To: WITH AT LEAST ONE UPPER EXTREMITY. The guest must have at least one upper extremity or prosthesis exhibiting good grip control with the ability to brace and strong enough to allow the guest to maintain the proper riding position through the duration of the ride. POSITION WHILE SEATED. The guest must have the body and spinal control to sit upright without the aid of other people or devices and be able to maintain the proper riding posture even during bumping or other characteristic movements of the ride. Certain units such as Caro-Seuss-elTM animals require the ability to form a saddle posture. INCLUDING SPINNING AND TURNING OR THOSE SIMILAR TO A ROLLER COASTER. The guest must have sufficient awareness of the nature of the ride and the ability to sit upright and hold on to the restraint mechanism and/or brace during the dynamic motion of the ride. UPWARD ACCELERATION. The guest must have the sufficient muscle control to support their head, neck, and upper torso in a standard, forward-looking position during the movement of the ride vehicle.
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